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624 East Center
Pocatello, ID 83201

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Phone

208-236-7000
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Bannock County Indigent Services

Indigent Services

Welcome to the Bannock County Indigent Services. This department was created by the Counties to carry out the mandates and intent of Idaho law contained in Title 31, Chapters 34 & 35 of the Idaho Code. The purpose of these laws is to provide limited and temporary assistance to Bannock County residents for the payment of some medical and non-medical expenses. Assistance from Bannock County is required to be “as a last resort” only; or when no alternative exists. All counties in Idaho, including Bannock County, will require repayment of any taxpayer funds used to assist a county resident under these laws.

Before assistance can be provided, however, certain requirements will have to be met, and the applicant must present himself for an interview and must be prepared to provide personal information and verification of the applicant’s living situation, income, assets of all types, insurance, resources, etc.. as well as verification of the applicant’s expenses which will be evaluated for necessity and reasonableness. Once this information has been  gathered, a Service Worker will conduct a thorough investigation to substantiate the data and then make a recommendation to the Board of County Commissioners for approval or denial. Again, any approvals will also include an Order to reimburse the County, and the applicant will be required to sign a reimbursement oath.

You should know that Idaho law provides that an automatic lien is created on all real and personal property of those who file an application for County medical assistance under these laws. There is no fee to file an application for assistance. Requests for medical assistance require a different application than requests for non medical assistance. You may print off a medical application from this website and call us to schedule an interview, or you may visit the Indigent Services office to get an application and schedule an interview time in person. Only the application forms provided by state law may be used. No other form of application will be accepted.

When you file an application for assistance with medical expenses, the Indigent Services office will conduct your interview and begin collecting the necessary information from you. However, during this process, we will also submit your application to the State Health and Welfare office so that the State can determine whether or not you are eligible for Medicaid coverage. Please click on the ‘Medical Services’ link for information about applying for medical services assistance.

You should also know that medical providers have the right, by Idaho law, to submit an application, on your behalf, if you were admitted to the hospital for emergency treatment within the last thirty-one (31) days. When a medical provider submits the application, it is first submitted to the State Health and Welfare department who will determine if you are eligible for Medicaid. If they determine that you are not eligible for Medicaid, the State will then forward the application to the County Indigent Services office. At that time, we will send you a letter with a scheduled appointment for you to attend the required interview

Notice of Privacy Practices

THIS SECTIOM DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.

If you have any questions about this Notice, please contact the Chief Civil Deputy Prosecutor, Bannock County HIPAA Privacy Officer, at (208) 236-7020 or by email at nancyn@bannockcounty.us.

You may request a copy of this notice at any time. Copies of this notice are available at the Bannock County Indigent Services office. This notice is also available on the Bannock County website at https://www.bannockcounty.us. Even if you have previously agreed to receive this notice electronically, whether through e-mail or the County website, you have the right to obtain a paper copy of this notice from Bannock County Indigent Services upon request.

Purpose of this Notice

This Notice of Privacy Practices describes how Bannock County (the “County”) handles confidential information, following state and federal requirements. All Bannock County programs, including Bannock County Indigent Services, may share your confidential information with each other as needed to provide you benefits or services, and for normal business purposes. The County may also share your confidential information with others outside of the County as needed to provide you benefits or services.

We are dedicated to protecting your confidential information. We create records of the benefits or services you receive from the County. We need these records to give you quality care and services. We also need these records to follow various local, state and federal laws. We are required to:

  • use and disclose confidential information as required by law;
  • maintain the privacy of your information;
  • give you this notice of our legal duties and privacy practices for your information; and
  • follow the terms of the notice that is currently in effect.

This Notice of Privacy Practices does not affect your eligibility for benefits or services.

Your Rights Regarding Your Confidential Information

1. Right to Review and Copy

You have the right to ask to review and copy your information as allowed by law.

If you would like to ask to review and copy your information, a “Records Request” form is available at the County Indigent Services office. You must complete this form and return it to the County Indigent Services office for processing. The County will respond to your request within 3 working days of receipt of your request. The County may extend the response time to 7 additional working days if the information you have requested cannot be located or retrieved within the original 3 days. You will be sent a notification of an extension and the reason for the extension.

If you ask to receive a copy of the information, we may charge a fee. If your request produces more than 100 pages, the fee will be $0.10 per page over 100 pages. Effective: December 3, 2014

You will be told if there is information we are legally prevented from disclosing to you.

2. Right to Amend

You have the right to ask us to make changes to your information if you feel that the information we have
about you is wrong or not complete.

If you would like to ask the County to change your information, a “Request to Amend Records” form is available at the County Indigent Services office. You must complete this form and return it to the County Indigent Services office for processing. The County will respond to your request within 10 days.

We may deny your request if you ask us to change information that:

  • Was not created by the County;
  • Is not part of the information kept by or for the County;
  • Is not part of the information which you would be allowed to review and copy; or
  • We determine is correct and complete.

3. Right to Restrict Health Information Disclosures

You have the right to ask us not to share your health information for your treatment or services, or normal business purposes. You must tell us what information you do not want the County to share and with whom we should not share it.

If you would like to ask the County to not share your information, a “Request to Restrict Health Information Disclosures” form is available at the County Indigent Services office. You must complete this form and return it to the County Indigent Services office for processing. The County will respond to your request within 10 days. The County is not required to agree to the requested restriction. If we agree to your request, we will comply unless the information is needed to give you emergency treatment, or until you end the restriction.

4. Right to an Alternate Means of Delivery

You have the right to ask that we deliver your information to you at a different mailing address. For example, you can ask that we send your information from one program to a different mailing address from other programs from which you receive services or benefits. If you would like to ask for an alternate means of delivery for your information, a written request must be sent to the County Indigent Services office for processing. The County will respond to your request within 10 days.

We will not ask you the reason for your request. Reasonable requests will be approved.

5. Right to a Report of Health Information Disclosures

You have the right to ask for an accounting of the disclosures of your health information. This accounting will not include instances in which the County has shared your health information for treatment, payment for your treatment or normal business purposes, or instances in which the County has shared your health information when you have authorized the County to do so.

If you would like to ask for a report of your health information disclosures, an “Accounting of Disclosures Request Form” is available at the County Indigent Services office. You must complete this Effective: December 3, 2014 form and return it to the County Indigent Services office for processing. The County will respond to your request within 10 days.

The first report you ask for and receive within a calendar year will be free of charge. For additional reports within the same calendar year, we may charge you for the costs of providing the report. We will tell you the cost, and you may choose to remove or change your request at that time before any costs are charged to you.

How Bannock County indigent Services May Use and Share your Information

1. Times when your permission is not needed

For Treatment. We may use your information to give you benefits, treatment or services. We may share your information with a physician, nurse, medical professional or other personnel who are giving you treatment or services. County programs may also share your information in order to bring together the services that you may need. We also may share your information with people outside of the County who are involved in your care, such as family members, informal or legal representatives, or others that give you services as part of your care.

For Payment. We may use and share your information so that the County can determine your eligibility for payment for treatment and services you have received or will receive.

For Business Operations. We may use and share your information for business operational purposes. This is necessary for the daily operation of the County and to make sure that all of our clients receive quality care. For example, we may use your information to review our provision of treatment and services and to evaluate the performance of our staff in providing services for you.

2. Times when your permission is needed

For reasons other than treatment, payment or business operations. There may be times when the County may need to use and share your information for reasons other than for treatment, payment and business operations as explained above. For example, if the County is asked for information from your employer or school that is not part of treatment, payment or business operations, the County will ask you for a written authorization permitting us to share that information. The County would also need your permission to share your information for marketing purposes, sell your information, psychotherapy notes or fundraising efforts. If you give us permission to use or share your information, you may stop that permission at any time, if it is in writing. If you stop your permission, we will no longer use or share that information. You must understand that we are unable to take back any information already shared with your permission.

Individuals that are part of your care or payment for your care. We may give your information to a family member, legal representative, or someone you designate who is part of your care. We may also give your information to someone who helps pay for your care. If you are unable to say yes or no to such a release, we may share such information as needed if we determine that it is in your best interest based on our professional opinion. Also, we may share your information in a disaster so that your family or legal representative can be told about your condition, status and location. Effective: December 3, 2014

3. Other uses and sharing of your information that may be made without your permission

For Appointment Reminders
For Treatment Alternatives
As Required by Law
For Public Health Risks
To Law Enforcement
For Lawsuits and Disputes
To Correctional Institutions
For Organ and Tissue Donation
For Emergency Treatment
To Prevent a Serious Threat to Health or Safety
To Military and Veterans Organizations
For Health Oversight Activities
For National Security and Intelligence Activities
To Coroners, Medical Examiners and Funeral Directors
SPECIAL REQUIREMENTS

Information that has been received from a federally funded substance abuse treatment program will not be released without specific authorization from the individual or legal representative.

Changes to this Notice

The County has the right to change this notice. A copy of the notice currently in effect will be posted at  County offices, including Bannock County Indigent Services, and will be available for distribution at the Bannock County Indigent Services office upon request. The effective date of this notice will be shown in the top right hand corner of each page. If the County makes any changes to this Notice of Privacy Practices, the County will follow the terms of the notice then in effect.

Complaints

If you believe your information privacy rights have been violated, you may file a written complaint with the Bannock County Privacy Officer. All complaints turned in to the County must be in writing on the “Privacy Complaint” form that is available at the County Indigent Services office. To file a complaint with the County, send your completed Privacy Complaint form to:

Chief Civil Deputy Prosecutor
Bannock County HIPAA Privacy Compliance Officer
5500 S. Fifth Avenue
Pocatello, Idaho 83204
Email: nancyn@bannockcounty.us

If you believe your health information privacy rights have been violated, you may also file a complaint with the U.S. Department of Health and Human Services. Your complaint must be in writing, and you must name the organization that is the subject of your complaint and describe what you believe was violated. Send your written complaint to:

Office for Civil Rights, Region 10
U.S. Department of Health and Human Services
2201 Sixth Avenue, Suite 900
Seattle, Washington 98121-1831

Complaints may also be filed by e-mail to OCRComplaint@hhs.gov.

A complaint filed with either the County or the Secretary of Health and Human Services must be filed
within 180 days of when you believe the privacy violation occurred. This time limit for filing complaints
may be waived for good cause.

You will not be punished or retaliated against for filing a complaint

Medical Assistance In Bannock County

Idaho law states that citizens should be responsible for paying for their own medical care. To the extent that is not possible, the County and the State are required to offer some assistance.

What is the Indigent Assistance Program?

Indigent Assistance is a program created and controlled by State law designed to help Bannock County residents in paying hospital and medical bills in limited situations. (All counties, In Idaho, have an Indigent Assistance program to help residents of each county.)

Am I eligible for assistance?

You must be a legal resident of the State of Idaho and Bannock County.

You will be considered a resident of the State if:

  1. You have actually lived in Idaho for a consecutive period of thirty (30) days; and
  2. You do not live in the State on a temporary basis.

You will be considered a resident of Bannock County if:

  1. You have actually maintained a residence in Bannock County for six (6) consecutive months or longer within the past five (5) years preceding the date of your application for assistance and
  2. You do not live in Bannock County on a temporary basis.

You must be “medically indigent”.

This means that your income and resources, available to you, are not sufficient to pay the medical bills if payments were spread out over a period of 5 years.

Your income and resources include:

All property, whether tangible or intangible, real (for example: land, house, building) or personal, liquid or non liquid, including, but not limited to, all forms of public assistance, crime victim’s compensation, worker’s compensation, unemployment benefits, veteran’s benefits, Medicaid, Medicare, and any other property, from any source, for which you may be eligible or in which you may have a vested interest.

Which medical services are covered?

To qualify for assistance, your medical services must be deemed as a “necessary medical service” under Idaho law. Your medical records will be reviewed by the County’s Medical Director (a physician) to make this determination.

Which medical services are NOT covered?

  • Service provided merely for your convenience or the convenience of the provider;
  • Inpatient services that reasonably could have been provided on an outpatient basis;
  • Services not provided in accordance with generally accepted standards of medical or surgical practice in this
    community;
  • Services not consistent with the symptoms, diagnosis or treatment of your condition, illness or injury;
  • Bone marrow transplants, and any related services or prescription drugs;
  • Organ transplants;
  • Elective, cosmetic, and/or experimental procedures;
  • Normal, uncomplicated pregnancies, excluding caesarean section, and childbirth well-baby care;
  • Medicare or Medicaid co-payments and deductibles;  Services provided by, or available to you from State, Federal and local health programs;
  • Non-emergency voluntary mental health services.
  • Drugs, devices or procedures primarily utilized for weight reduction and complications directly related to such drugs, devices or procedures.

How do I apply for assistance?

Any person seeking assistance with payment of medical bills must do so by completing and filing an approved application form. You can access the form by clicking on the link in this paragraph. You can also obtain a form at any hospital or at the Bannock County Indigent Services office at 624 E. Center St., Rm. 106, in Pocatello. Please use black or blue ink if filling out application in your own hand writing. Your signature on the application must be notarized. Failure to have your signature notarized may result in your application being denied. Your signature can be notarized at the Bannock County Indigent Services office.

What do I do after I fill out my application?

After you have completed your application:

You must, without delay, bring your completed application to Indigent Services Office located at 624 E. Center St., Rm. 106, Pocatello, ID between the hours of 8:00 a.m. and 5:00 p.m. Monday – Thursday. At that time, a Service Worker will review your application to determine whether or not to date-stamp it in immediately or if it can be submitted at the time of your interview. The Service Worker will also schedule an interview for you to attend. You should plan on approximately 1-hour for your interview. It is important that you bring your verifications of income, resources, and expenses to your interview. Otherwise, a decision on your application may be delayed until all the required information / verifications are received.

Please be advised that, except in cases of an emergency room visit, it is important that your application be filed 10 days prior to any medical services being provided to you. Otherwise, your application may be denied because it is untimely.

If you have questions before you bring your completed application to the office please call us at 236-7347.

An interview will not be conducted unless you have the completed application with you or you have previously submitted your application to us.

You will not be allowed to use the interview time to complete your application.

Interview Location:
Bannock County Indigent Services
(in the Bannock County courthouse)
624 E. Center St., Rm. 106
Pocatello, Idaho 83201
208-236-7347

Please arrive 15 minutes prior to your appointment and plan for a one-hour interview.

If you need to reschedule your appointment, contact our receptionist at 236-7347 at least 24 hours prior to your appointment, and you will be given another appointment date. Your appointment will not be re-scheduled a third time. Failure to keep your appointment, or failure to cooperate with our investigation of your application will result in denial of your application.

What will the Service Worker do during the investigation?

The law requires that the Service Worker review your medical bills to ensure that the services, procedures and
medicines are covered for payment under the indigency statutes. The Service Worker will also ensure that
your application is complete, was filed timely, and then review all your available resources that could be used
to pay for your medical bills.

When do I need to file my application?

If the medical service is not an emergency, or has not yet occurred, you must file your application no later than ten (10) days prior to receiving services.

If the medical service has already occurred and was an emergency, you must file your application within thirty-one (31) days beginning with the first day of the provision of the medical service.

If you will need additional treatment related to an original diagnosis in accordance with a pre-approved treatment plan, you must file your application ten (10) days prior to receiving the services.

A delayed application for necessary medical services may be filed up to one hundred eighty (180) days, beginning with the first day of the provision of necessary medical services, provided that written documentation is included with the application or no later than forty-five (45) days after an application has been filed showing that a bona fide application, or claim, has been filed for Social Security Disability Insurance, Supplemental Security Income, third party insurance, Medicaid, Medicare, crime victim’s compensation, and/or worker’s compensation.

If I qualify, how much will the Indigent Program pay?

The County Indigent Program will pay for medical services not to exceed the aggregate amount of eleven thousand ($11,000) dollars per applicant for any twelve (12) month period.

The Indigent Program will submit, to the State Catastrophic Health Care Cost Program, any bills above eleven thousand ($11,000) dollars.

Payment made by the Indigent Program to a provider is considered, by the law, to be payment in full for the debt, and the provider is not authorized to seek additional payment from the applicant.

Do I have to pay back the County for money spent on my behalf?

State law provides that if a county or the State provides any financial assistance to pay for medical services, the
applicant shall be obligated to reimburse the county and the State Catastrophic Health Care Cost Program for such reasonable portion as the Board of County Commissioners may determine the applicant is able to repay over a reasonable period of time. Please click on the Liens and Reimbursement link for more information.

Is a Lien placed against my property?

YES. Idaho law provides that:

Upon application for financial assistance…an automatic lien shall attach to all real and personal property of the applicant and on insurance benefits to which the applicant may become entitled. The lien shall also attach to any additional resources to which it may legally attach not covered above.

If my application is denied, can I appeal?

YES. You may appeal a denial of your application by filing a written Notice of Appeal with the Board of County
Commissioners (this can be filed in the office of Indigent Services). Your Notice of Appeal must be filed within twenty eight (28) days of the date of the initial determination. If you do not file this appeal timely, the decision of the Board is final. There is no cost to file an appeal.

Please be advised that the provider (doctor or hospital) has the legal right to file an appeal on its own behalf, if your application is denied, and they may pursue the appeal, even if you choose not to.

If an appeal is timely filed, a hearing will be scheduled before the Board of County Commissioners and you will receive a notice from the Commissioner’s office giving you the time, date and place of the hearing. You have the right to appear at the hearing and be heard by the Board regarding the denial of your application.

Violations and Penalties

It is a misdemeanor (crime) if an applicant or obligated person:

Willfully gives false or misleading information to a hospital, a county or an agent thereof, or to any individual in order to obtain necessary medical services as, or for, a medically indigent person; or

Obtains necessary medical services as a medically indigent person who fails to disclose insurance, worker’s compensation, resources, or other benefits available to him or her as payment or reimbursement of such expenses incurred.

You must cooperate in the application and investigation process!

Idaho law provides that:

Any applicant who fails to cooperate with a county or makes a material misstatement or material omission to a county in an application (or during your interview), pursuant to this chapter, shall be ineligible for non emergency assistance under this chapter for a period of two (2) years.

AND

Any application or request which fails to meet the provisions of this section, and/or other provisions of this chapter [law] shall be denied

AND

Failure by the patient and/or obligated persons to complete the application process…shall result in denial of the county assistance application.

If my application is approved, how soon will my doctor and hospital be paid?

State law requires payment within sixty (60) days of Board of Bannock County Commissioners approval. If we already have the medical bills, we will pay the bills within 60 days.

As well:

The medical providers, and/or the patient / applicant, has 60 days, from the date of service, to submit a bill, to the Indigent Services office for payment. Any claims for payment not timely received will not be paid.

Medical Bills:

According to Idaho law, if your doctor, hospital or other provider wants Bannock County to pay your bills, we must receive originals of all bills and claims within sixty (60) days of the county’s approval of your claim.

For approved medical treatment that has not yet been rendered, we must received the bills within 60 days of the date of treatment.

It is the applicant’s responsibility to ensure that all providers submit their bills to Bannock County in a timely manner or those bills will not be paid.

When the county pays medical bills on your behalf, you should know that the law requires that we pay the bills at a rate established by Idaho Code for all services. This rate is currently Medicaid rate less 5%. This amount is substantially less than the amount billed by the provider. However, State law requires all providers to accept payment from the county as payment in full, and providers that are paid by the county are not allowed to try and collect the balance of the medical charges from you.

Indigent and Deceased Information

Upon a timely application, if the requirements of indigence and residency are met, Bannock County will pay an amount, established by the Board of County Commissioners, to pay for the final cremation or burial of deceased Bannock County residents or unclaimed bodies.

Relatives of the deceased may apply for assistance if they are unable to pay for the cost of burial/cremation at the rates set by the applicable funeral home. If no family exists, the funeral home or the Bannock County Coroner can submit an application for cremation. Please note State law requires that the application must be filed with Bannock County Indigent Services BEFORE the cremation or burial services are rendered.

If the application is approved, the County will for the services at the County rate, and the funeral home or service provider shall accept the County payment as payment in full.

Also, if the application is approved, the applicant and/or immediate family will be required to reimburse the County for the expenses paid to the provider as a result of their application.

Bannock County will not pay for transporting human remains either into or out of Bannock County.

Bannock County will not pay to exhume a deceased body buried as an indigent.

Bannock County is not financially responsible for the burial of a deceased person who at the time of their death was in the custody of the State of Idaho Department of Corrections, Federal Government or any of its agencies, either in Bannock County or elsewhere.

For more information please refer to the Bannock County Ordinance regarding Indigent Deceased.

What the County Cannot Provide

NON-MEDICAL

  • Will not provide more than one month’s assistance in any 12-month aggregate time period (assistance received by another county in Idaho will count in this calculation)
  • Will not provide continuing or long-term assistance
  • Will not make payments to relatives or other household members
  • Will not pay for reconnection fees, deposits, late fees or interest charges
  • Will not pay for irrigation fees, cable TV, and any other good or service that is unnecessary to living or maintaining a home
  • Will not pay for rent, utilities, first month’s rent or deposits
  • Will not pay for food expense
  • Will not assist in paying Child Support
  • Will not pay for bus tickets
  • Will not pay for auto fuel
  • Will not pay Child Care
  • Will not pay for attorney fees
  • Will not pay Auto repair / maintenance
  • Will not pay Car, home, or rent insurance
  • Will not pay Mortgage payments
  • Will not pay Hotel / motel charges
  • Will not pay Security Deposits

MEDICAL

  • Service provided merely for your convenience or the convenience of the provider
  • Inpatient services that reasonably could have been provided on an outpatient basis
  • Services not provided in accordance with generally accepted standards of medical or surgical practice in this community
  • Services not consistent with the symptoms, diagnosis or treatment of your condition, illness or injury
  • Bone Marrow transplants, and any related services or prescription drugs
  • Organ transplants
  • Elective, cosmetic and / or experimental procedures
  • Pregnancies – normal, uncomplicated pregnancies, excluding caesarean section and childbirth well-baby care
  • Medicare or Medicaid co-payments and deductibles
  • Services provided by, or available to you from state, federal and local health programs
  • Preventative dental
  • Services related to, or provided by, residential and / or shelter care facilities
  • Drugs, devices or procedures primarily utilized for weight reduction and complications directly related to such drugs, devices or procedures.

There may be other services that Bannock County will not pay for. If you have any questions, contact the Indigent Services office.

Lein and  Reimbursement Information

Please be advised that pursuant to Idaho law:

  • If you or a 3rd party submit an application for assistance with your medical bills, Bannock County will place
    a lien on your REAL and PERSONAL property pursuant to Idaho Code 31-3504(4); AND
  • If you or a 3rd party submit an application for medical bills or for non-medical assistance, Bannock County
    will require that you reimburse the county for funds expended on your behalf.
  • All liens will remain active until Bannock County and the Catastrophic Health Care Program have been paid
    back the full amount that has been expended on the applicant’s behalf.

Bannock County uses taxpayer funds to assist county residents who are in need. These funds are provided through property taxation, and the Board of County Commissioners believes that where possible, these funds should be recovered so that others who are in need can be helped. Reimbursement also reduces the need to increase taxes for this purpose.

Violations And Penalties

31-3511(1) Any applicant or obligated person who willfully gives false or misleading information to the department, board, a hospital, a County or an agent thereof, or to any individual in order to obtain financial assistance under this chapter as or for a medically indigent resident, or any person who obtains financial assistance as a medically indigent resident who fails to disclose insurance, worker’s compensation, resources, or other benefits available to him as payment or reimbursement of such expenses incurred, shall be guilty of a misdemeanor and punishable under the general provision for punishment of a misdemeanor. In addition, any applicant or obligated person who fails to cooperate with the department, board or a County or makes material misstatement of material omission to the department in a request for Medicaid eligibility determination, pursuant to section 31- 3504, Idaho Code, or a County in an application pursuant to this chapter shall be ineligible for non emergency assistance under this chapter for a period to two (2) years.

31-2511(3) The county commissioners may deny an application if material information required in the application or request is not provided by the applicant or a third party or if the applicant has divested himself or herself or resources with one (1) year prior to filing an application in order to become eligible for assistance pursuant to this chapter. Applicant who is sanctioned by federal or state authorities and loses medical benefits as a result of failing to cooperate with the respective agency or making a material misstatement of material omission to the respective agency shall be ineligible for assistance pursuant to this chapter for the period of such sanction.

Tax Hardship Information

Information to condiser when applying for property tax cancellation due to harship

IDAHO CODE § 63-711

You must submit a signed, sworn and notarized application (application forms are different for individuals and churches/businesses) containing full and complete information about your household’s financial status, including all adults (18 and over) in the home. This is required by Idaho Code Title 63, Chapter 7. In completing the application for hardship cancellation from taxes, please be aware that documentation is required to support the information provided in the application. Attached to the application is a list of documentation that should be submitted with the application and is required to complete a review of the application.

The application is available at the Bannock County Indigent Services Office at 624 E. Center St., Rm.
106, in Pocatello, Idaho.

The Board will consider the following when determining if a hardship exists:

  • All household income and public benefits you are receiving; and the household’s necessary monthly living expenses. Necessary monthly expenses do not include items such as cable, internet or multiple telephones. Please be aware that certain expenses have a maximum allowable amount set by the Board of County Commissioners.
  • All assets, including but not limited to bank, investment, retirement, stocks, bonds, mutual fund and savings
    accounts; and personal property such as extra vehicles, recreational vehicles, boats, ATV’s.
  • Any real property you own or are in the process of purchasing and any equity in that property.
  • Whether property taxes are included in your monthly mortgage payment.
  • Whether there is sufficient disposable income, after considering all household income and necessary expenses, to pay the taxes within twelve months.
  • Whether there are sufficient assets (real property or personal property) that could be sold to pay the taxes.
  • Whether the taxes in question have already been paid.
  • Whether you are behind in paying the property taxes for three years (with the property subject to tax deed).
  • Whether you occupy the property as your primary place of residence.
  • Whether you have exhausted all other resources prior to applying for a hardship cancellation, including applying with other assistance programs such as the Circuit Breaker program through the Assessor’s Office/Idaho State Tax Commission.

If you are less than 3 years behind on your real property taxes, you may make partial payments without contacting the Commissioners or the Treasurer. If you choose this option you will incur late fees and interest. If you fall behind in paying these taxes 3 years or more, however, you will face additional fees and penalties, and your property will be subject to tax deed, pursuant to title 63, chapter 10, Idaho Code.

APPEALS – If the county commissioners deny your application for hardship, you have the right to appeal that decision to the district court. Please consult an attorney regarding any appeal questions.

The application must be completed in blue or black ink, and the hard copy submitted to the address listed on the application. Applications cannot be filed on-line.

Useful Resources

Idaho Care Line
A general community resource referral system
dial 211 or 1-800-926-2588

Health & Medical Resource Guide
Has non-medical resources also
www.HealthAndMedicalGuide.com

Health and Welfare
http://www.healthandwelfare.idaho.gov

Social Security Administration
http://www.ssa.gov

Government Benefits – Your Benefits Connection
www.GovBenefits.gov

Pharmaceutical Patient Assistance Programs
http://www.rxassist.org/search.cfm

Aid For Friends Shelter
555 So. 1st Ave.
Pocatello, ID 83201
232-0178

S.E.I.C.A.A.
825 E. Bridger
Pocatello, ID 83201
234-1151

Salvation Army
400 N. 4th Ave.
Pocatello, ID 83201
232-5318

St. Vincent DePaul
335 N. Main
Pocatello, ID 83204
233-2555

Idaho Legal Aid
150 S. Arthur, Suite 203
Pocatello, ID 83204
233-0079
www.idaholegalaid.org

Idaho Volunteer Lawyer Program
1-800-221-3295

Old Town Clinic
845 W. Center, Suite 200
Pocatello, ID 83204
232-6260

S.E. Idaho Outpatient Clinic
1651 Alvin Ricken Dr.
Pocatello, ID 83201
232-6214

Veteran’s Services
Melissa Hartman
Veteran’s Service Coordinator
921 South 8th Avenue, Stop 8095
Pocatello, Idaho 83201
Phone: 208-282-4245 
Fax: 208-236-7079 
Email

Pond Student Union Building, third floor near the Salmon River Suites

Veteran’s Outpatient Clinic
444 Hospital Way
Pocatello, ID 83201
232-6214

Helpful Information and Links

Indigent Services Office

624 E Center Street, Rm. 211
Pocatello, Idaho  83201
Phone: 208-236-7347
Fax: 208-236-7348
Email

Hours of Operation
Monday  –  Thursday 8:00am to 5:00pm
Closed on Fridays, weekends, and observed holidays

i

Applications and Downloads

Idaho Health & Welfare
Burial/Cremation Assistance

Bannock County Courthouse

624 East Center
Pocatello, Idaho 83201

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